Where can you access the support portal/knowledge base with step-by-step articles and embedded short videos, available 24/7 for self-service learning?

Where can you access the support portal/knowledge base with step-by-step articles and embedded short videos, available 24/7 for self-service learning?

• A. Cancel a Load
• B. Post Everywhere
• C. AscendTMS Learn Menu
• D. Free Training and Support

Answer: (C)

Self-service learning and quick access to training resources are provided through the AscendTMS Learn Menu. This area is designed as a central hub for the support portal and knowledge base, offering step-by-step articles alongside embedded short videos that you can view anytime, 24/7. The goal is to empower you to learn at your own pace without waiting for help, using in-app guides that cover common tasks and best practices. The other options describe operational actions or generic training ideas rather than a centralized in-app learning resource: canceling a load is about shipment management, posting everywhere is a posting feature, and free training and support isn’t the named in-app training hub. So the place to access the knowledge base and videos is the AscendTMS Learn Menu.

Self-service learning and quick access to training resources are provided through the AscendTMS Learn Menu. This area is designed as a central hub for the support portal and knowledge base, offering step-by-step articles alongside embedded short videos that you can view anytime, 24/7. The goal is to empower you to learn at your own pace without waiting for help, using in-app guides that cover common tasks and best practices. The other options describe operational actions or generic training ideas rather than a centralized in-app learning resource: canceling a load is about shipment management, posting everywhere is a posting feature, and free training and support isn’t the named in-app training hub. So the place to access the knowledge base and videos is the AscendTMS Learn Menu.